Privacy Policy

Dernière mise à jour : 19 août 2025

RESPONSIBLE FOR PROCESSING

SAS Terre de Mars - Maison de cosmétiques naturels
Adresse : 2 rue de Vienne, 75008 Paris
Email : contact@terredemars.com
RCS Paris: 830 026 092
SIRET: 83002609200031
Represented by: Poulad Djamali, President

INTRODUCTION

This privacy policy explains how SAS Terre de Mars ("we", "our", "us") collects, uses, and protects your personal data when you visit our website www.terredemars.com, use our services or make a purchase.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act.

ARTICLE 1 - PERSONAL DATA COLLECTED

1.1 Data collected directly

When you use our services, we may collect:

Identification and contact information:

• Nom, prénom

• Email address

• Numéro de téléphone

• Postal address

Order data:

• Informations de facturation et livraison

• Historique des achats

• Product Preferences

Account data:

• Identifiants de connexion

• Encrypted passwords

• Account Preferences

Communication data:

• Messages via contact forms

• Reviews and Testimonials

• Customer correspondence

1.2 Automatically collected data

Technical data:

• IP Address

• Browser type and version

• Operating system

• Pages visited and consultation time

• Approximate geolocation data

Cookies and trackers: We use different types of cookies (see dedicated section).

ARTICLE 2 - PURPOSES AND LEGAL BASES OF PROCESSING

ARTICLE 3 - DATA RECIPIENTS

3.1 Internal recipients

• Authorized personnel of SAS Terre de Mars

• Services customer, commercial, technical

3.2 External service providers

Technical providers:

• Shopify (store hosting)

• OVH (website hosting)

• Secure payment providers

Logistics providers:

• Transporters for delivery

• Logistics warehouses

Marketing providers:

• Email marketing tools (only with your consent)

• Analytics and audience measurement

3.3 Competent Authorities

In case of legal obligation or judicial requisition.

ARTICLE 4 - DATA TRANSFERS OUTSIDE THE EU

Some of our service providers may be located outside the European Union. In such cases, we ensure that:

• Le pays bénéficie d'une décision d'adéquation de la Commission européenne, ou

• Appropriate safeguards are put in place (standard contractual clauses)

ARTICLE 5 - COOKIES AND TRACKERS

5.1 Types of cookies used

Cookies strictly necessary:

• Shopping cart management

• Authentication

• Sécurité du site

Audience measurement cookies:

• Google Analytics (anonymized)

• Attendance statistics

Cookies advertising: (subject to consent)

• Ad Personalization

• Social networks

5.2 Cookie Management

You can manage your cookie preferences:

• Via our consent banner

• In your browser settings

• consulting our dedicated cookies page

Durée de conservation : 13 months maximum, renewable.

ARTICLE 6 - YOUR GDPR RIGHTS

You have the following rights regarding your personal data:

6.1 Right of access

Obtain confirmation that your data is being processed and access it.

6.2 Right of rectification

Correct or complete your inaccurate or incomplete data.

6.3 Right to erasure

Request the deletion of your data in certain cases.

6.4 Right to restriction

Demander la suspension temporaire du traitement.

6.5 Right to data portability

Retrieve your data in a structured format and transfer it to another controller.

6.6 Right of objection

Object to processing for legitimate reasons.

6.7 Right to withdraw consent

Withdraw your consent at any time for processing based on it.

6.8 Exercise of your rights

Contact: allen@terredemars.com
Response time: 1 month maximum
Supporting documents: Copy of identity document required

ARTICLE 7 - DATA SECURITY

7.1 Technical measures

• Encryption of sensitive data

• HTTPS Protocols

• Regular backups

• Strict access controls

7.2 Organizational measures

• Personnel training

• Internal Security Procedures

• Regular risk analyses

7.3 Security incidents

In the event of a data breach, we commit to:

• Notify the CNIL within 72 hours if necessary

• Inform you if your rights are likely to be affected

ARTICLE 8 - MINORS' DATA

Our services are intended for adults. We do not knowingly collect personal data from children under 16 years of age without parental consent.

If you are a parent and find that your child has provided us with data, please contact us to have it deleted.

ARTICLE 9 - DATA RETENTION

9.1 Main retention periods

• Customer data: 3 years after last order

• Accounting data: 10 years

• Marketing data: Until unsubscribed

• Cookies: 13 months maximum

• Technical data: 25 months maximum

9.2 Automatic deletion

Data is automatically deleted upon expiration of the deadlines, unless otherwise required by law.

ARTICLE 10 - LINKS TO THIRD-PARTY SITES

Our site may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

ARTICLE 11 - POLICY CHANGES

We reserve the right to modify this privacy policy. Any changes will be:

• Published on this page

• Notified by email if the changes are substantial

• Date of last update

ARTICLE 12 - CLAIMS

12.1 Direct contact

cas de préoccupation concernant le traitement de vos données :
Email: contact@terredemars.com
Mail: 2 rue de Vienne, 75008 Paris

12.2 Supervisory Authority

If our response does not satisfy you, you may contact the CNIL:

National Commission on Informatics and Liberty (CNIL)
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
Phone: 01 53 73 22 22
Website: www.cnil.fr

ARTICLE 13 - CONSENT AND NEWSLETTER

13.1 Newsletter

Subscription to our newsletter requires your explicit consent. You can unsubscribe at any time via:

• The unsubscribe link in every email

• Your customer area

• contacting us directly

13.2 Targeted Marketing

We can offer you personalized deals based on your purchases, with your prior consent.

ARTICLE 14 - CONTACT AND DATA PROTECTION OFFICER

Data controller: SAS Terre de Mars
Contact DPO: contact@terredemars.com
Adresse : 2 rue de Vienne, 75008 Paris